Privacy Policy for Moty Home Company

Thank you for visiting www.motyhomehk.com, owned and operated by Moty Home Company and its subsidiaries.

Introduction

This Privacy Policy explains how we collect, use, and share your personal information when you use our services. By using our website, you accept the terms of this policy. If you do not agree, please do not use our services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a new “Last Updated” date.

Collection and Use of Personal Information
We collect personal information in different ways based on how you interact with us. This helps us provide better services, communicate with you, meet legal obligations, and protect our users and company.

Information We Collect

  1. Information You Provide: Information you enter while using our services.

  2. Automatic Information: Data collected automatically through your device or browser, including interaction data. We may use cookies and identifiers.

  3. Third-Party Services: We use tools like Google Analytics to understand how our website is used. These tools may collect anonymous, non-identifiable data.

  4. Other Sources: We may receive your information from trusted third parties to improve our services.

  5. User-Generated Content: If you post reviews or upload photos or videos, your content may be visible to others and may include personal information.

Why We Collect Personal Information

  • To Provide Services: Process orders, manage your account, notify you about orders, arrange deliveries, and handle returns.

  • Marketing and Promotions: Send promotional messages via email, text, or mail and show relevant ads based on your interests.

  • Security and Fraud Prevention: Detect and prevent fraud or unauthorized access. If you create an account, please keep your login details safe.

  • Customer Support: Help you with inquiries and improve your overall experience.

Security and Retention of Information
We take steps to protect your information, but no system is completely secure. We retain your information as long as needed to provide services, meet legal requirements, and resolve disputes.

If you have questions about this Privacy Policy or how we handle your personal information, feel free to contact us.